PA
0d in stage
PackSigned form pending, Receipts / bills pending
Client told you about the accident
Client care & ops
Claims
7 active · 1 settled · 1 overdue
Open claims7
Awaiting signature1
Ready to email GE1
Over SLA1
Settled 20261
Paid out 2026S$92,000
Reported
Template sent
PA
2d in stage
PackSigned form pending, Receipts / bills pending
Waiting for their answers
Details in
Physio
1d in stage
PackSigned form pending, Receipts / bills pending, Physio referral pending
Parse and review the fields
Form filled
PA
0d in stage
PackSigned form pending, Receipts / bills pending
Official PDF generated · send for signature
With client
Physio
2d in stage
PackSigned form received, Receipts / bills pending, Physio referral pending
Awaiting signed form + receipts
Pack complete
PA
0d in stage
Pack completeSigned form received, Receipts / bills received. Pack complete.
Everything in · email GE
Sent to GE
PA
26d in stageOverdue
Pack completeSigned form received, Receipts / bills received. Pack complete.
Awaiting assessment
Settled
Settled
0d in stage
Pack completeSigned form received, Receipts / bills received. Pack complete.
Claims consultant read
A rule-based read of the production line
Positive: 1 settled · average 92 days from report to settlement